Upon starting a Windows Remote Assistance session, I was able to determine that while pings to our mail server went through with normal latency, telnet to the server on port 25 fails. The problem is not with his router as the mail fails to check at his public library. ![]() He swears that he "didn't touch anything", and that all he did was visit his parent's house for a week. ![]() One of our employees, running Outlook on Windows 7, suddenly reports that his mail will not send, although he can check mail normally. About a year ago, when the website was made and the server configured, I set up all employees' Outlook to access our mail server using IMAP and SMTP, and there have been no major problems until now. We have a website and a mail server hosted at. ![]() I am in charge of a small company's IT department, and am well versed in UNIX/Linux (which our server runs) but not so well versed in Windows (which many of our employees run).
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